Guard Your ‘Brain Space’

Just spentthe morning with my cell phone provider because the phone keeps dropping off in the the middle of calls.

This isn’t the first time I tried to fix that. Sometimes, in frustration, I drive to the store. Others, like today, I try to work it from the house. Always with the same result: no fix.

I was starting to feel my blood pressure rise, when my pal, Bev, called. She was almost in tears because SHE spent the morning with her land line provider and got the same runaround with no improvement.

They promised to call back and set up an appointment to send someone to her home to fix it. “I’ve been waiting two hours and no one called back,” she said. “I can’t go out because they may call when I’m gone, so I’m trapped and I can feel my blood pressure going through the roof!”

I could feel my own blood pressure falling back to normal as I considered our predicaments. We get angry if we feel hurt, and when widows live alone, we easily misread all treatment as “personal.”

Bev and I talked about how busy all the phone companies are, and how uninformed most of their customer service people are. They usually read from the same manuals we could access online if we knew how.

“So why are you sitting there upsetting yourself?” I asked. “The phone is their problem not yours. You can use your cell phone for everything. Go to your card game and stop at Macy’s for the after 4th sale.”

She stopped venting. “I never thought of that,” she said. “You’re right. I’m leaving and I feel better.”

This all happens because we live alone and have no one to bounce our feelings off of, so we sometimes make the wrong emotional choices.

Most important: Remember that you have only so much space in your brain. Don’t give nonsense free rental space there.